Why Associations Choose Hales
Complete Financial Transparency
Real-time access to bank accounts, budgets, invoices, reconciliations, financial statements, and delinquency reporting — through a secure online portal, anytime.
Responsive Communication
One-business-day response standard for owners and board members, plus proactive updates on financial performance, assessments, and community matters.
Dedicated Management Team
Licensed Community Association Managers (CAMs) backed by dedicated accounting, customer service, administrative, delinquency, sales, and rental support departments.
24/7 Secure Owner Portal Access
Online payments, account ledgers, document access, and maintenance requests — with emergency support available around the clock.
Plus à la carte access to our full suite of management services and capital project expertise — available whenever your Board needs additional resources
À la carte access
BEYOND FINANCIAL MANAGEMENT
As a Hales Financial client, your association also gains access to our full-service support network when facing issues beyond your day to day financials. These services include:
Vendor and contractor management
Complete capital project management including: bidding, oversight, and execution
Emergency management services
Building inspections and maintenance planning
Quarterly board meeting support and annual budget planning
Sales, leasing, and refinancing coordination
WHAT CHICAGO BOARDS SAY
★★★★★
“The Hales team has been outstanding! As Board president I couldn’t be happier — always responsive and they clearly outline a gameplan to resolve every issue.”
★★★★★
“I have served on the board of a city HOA/association since 2010. Over the years, we went through several property management companies before eventually landing—and staying—with Hales Property Management. Their property managers are well-trained, highly engaged, and backed by fantastic office support from senior leadership. They bring deep knowledge in budgeting, taxes, and vendor selection.”
★★★★★
“Hales Management has been handling my building for a bit over a year and it has been a major improvement. Very responsive, very professional, and their website for residents is very easy to navigate.”