The property manager is a jack of all trades. He has to be part accountant, part handyman, part businessman. But the hardest part of his job is likely that of managing different groups of people — owners, board members, tenants, contractors — and all the ways these groups interact with one another.
A good property manager will know when to let others take the helm, and when to put his foot down about what demands are realistic and achievable. Another crucial skill is the ability to stay neutral in disputes, allowing each party the chance to communicate their concerns. Property managers working for small property management companies tend to keep these interactions more personal and thus more effective, which is why owners are increasingly looking into these smaller companies and their services.
Read the full article Successful Staff Management at The Chicagoland Cooperator