A lot of emphasis is placed on property management companies catering to owners’ every need, but their service also extends to the other participants in the rental process — tenants. Staying aware of tenants’ needs is a great way to build stable, long-term relationships that benefit everyone.
Some tenants need more help than others. Senior citizens, disabled persons, and other unique cases might require the property management company to keep a more vigilant eye, in order to ensure these tenants are both satisfied and safe. However, the offer of special assistance can be a tricky issue, because of the potential of the tenant to take offense at the suggestion of their lack of independence. The sensitive property management company can instead advertise these special accommodations to ensure everyone is aware of their availability, and wait for the tenants themselves to request assistance.
Read the full article At Risk Residents at The Chicagoland Cooperator