Choose the service that best fits your association’s needs
After years of working with Chicago building associations, we’ve learned that good association management services don’t need to be complex. We offer two simple levels built to provide quality and coverage for associations big and small.
COMPLETE FINANCIAL SERVICE PLAN
Designed for associations with 3 to 12 units, our Complete Financials Plan takes the stress out of managing your building’s finances.
We handle the day-to-day financial responsibilities so your association can stay organized, transparent, and financially healthy. Services include:
- Bill payment
- Assessment collection and tracking
- Budget preparation and financial administration
- Financial reporting and record keeping
- Dedicated Property Manager
In addition to full financial management, your association gains a la carte access to our highly trained, proactive team for guidance and coordination on:
- Maintenance needs
- Vendor management
- Capital improvement planning and projects
With our Complete Financials Plan, you get professional financial management and reliable operational support—all tailored specifically for smaller condominium and association communities.
ADVANCED SERVICE PLAN
Designed for associations with 12+ units, this plan includes everything in our Complete Financials Plan plus expanded operational and property management support.
Additional services included in this plan are:
- Vendor management and coordination
- Resident request management and support
- Regular property site visits
- Resident announcements and proactive communications
- Quarterly Board / Association meetings
- Detailed Property Reports
- Dedicated Property Manager
The Advanced Plan takes the pressure off board members by providing access to our dedicated Operations team, ensuring your building receives comprehensive, proactive day-to-day management and support.
Here’s how we make your day-to-day easier
Working with Hales means having a proactive team at your side at all times. Our property managers are in constant contact with board members and residents, and we process hundreds of requests each day.
We’re never more than a phone call, email or online portal login away!
Communicate more efficiently through our online web-portal
Get direct, personal contact with building managers when you need it
Give residents access to more with our online portal and 24/7 emergency call team
If you’re in Chicago, you’ve passed a Hales managed building.
Ever passed a beautiful building in Chicago and wondered who was managing it?
With more than 200 buildings managed since 2003 you may have passed one of ours!
See more of our managed buildings!
Common Questions about Association Management Services
What does an association management company do?
An association management company like Hales Property Management assists condominium board members with the day-to-day operations of their condominium association. This includes management of capital improvement projects,maintenance coordination, vendor oversight, budgeting, financial reporting, resident communication, and ensuring compliance with local and state regulations.
What types of properties do you manage?
We specialize in condominium association management throughout Chicago, working with small, mid-size and large buildings (between 20-70 units). We also support self-managed boards looking for more structured, professional guidance.
How does Hales Property Management communicate with residents and board members?
We use a secure online portal to keep board members and unit owners informed. Through the portal, residents can submit maintenance requests, pay assessments, and access important documents. Board members can view financial reports, project updates, and compliance records 24/7.
How often do you visit properties?
Our property managers conduct regularly scheduled site visits to assess building conditions, follow up on repairs, and communicate with vendors. We believe that proactive, in-person management is key to maintaining property value and resident satisfaction.
Do you assist with budgeting and financial reporting?
Yes. We prepare annual budgets, track income and expenses, manage reserve funds, and provide monthly financial statements to the board. Our reports are transparent, detailed, and accessible through our digital platform.
Can you help with rule enforcement and legal compliance?
Yes. We assist condo board members enforce community rules in a respectful and consistent manner, and ensure that the association is operating in compliance with the Illinois Condominium Property Act and applicable city ordinances. We also coordinate with legal counsel when needed.
What is the process for transitioning to Hales Property Management?
Typically, we suggest a one-month transition period from your current management company. During this time, we will work diligently to ensure that all necessary documents, records, and files are obtained.
How do we request a proposal for management services?
Visit our Request for Proposal page to tell us about your association. Our team will review this information and get back to you within 1 business day to answer any questions, and provide a proposal for professional management tailored to your association.
What makes Hales different from other management companies?
Our strengths include:
- Proactive communication with both boards and residents
- Experienced and licensed property managers
- Extensive experience working with Chicago condominium associations
- A strong commitment to accountability, technology, and transparency