Request ProposalHere’s how we make your day-to-day easier.
Working with Hales means having a proactive team at your side at all times. Our property managers are in constant contact with board members and residents, and we process hundreds of requests each day. We’re never more than a phone call, email or online portal login away!
Communicate more efficiently through our online web-portal.
Get direct, personal contact with building managers when you need it.
Give residents access to more with our online portal and 24/7 emergency call team.
Choose the level that best fits your association’s needs.
After years of working with Chicago building associations, we’ve learned that good association management services don’t need to be complex. We offer two simplistic levels built to provide quality and coverage for associations big and small.
Complete Plan
For smaller buildings with hands on board members.
Work independently, but still have access to our highly trained, proactive team as needed.
Advanced Plan
For medium to large sized buildings with more hands off board members.
Rely heavily on our team to run the day to day operations of your building.
If you’re in Chicago, you’ve passed a Hales managed building.
Ever passed a beautiful building in Chicago and wondered who was managing it? With more than 200 buildings managed since 2003 you may have passed one of ours!
See more of our managed buildings!
What does an association management company do?
An association management company like Hales Property Management assists condominium board members with the day-to-day operations of their condominium association. This includes management of capital improvement projects,maintenance coordination, vendor oversight, budgeting, financial reporting, resident communication, and ensuring compliance with local and state regulations.
What types of properties do you manage?
We specialize in condominium association management throughout Chicago, working with mid-size to large buildings (between 20-70 units). We also support self-managed boards looking for more structured, professional guidance.
How does Hales Property Management communicate with residents and board members?
We use a secure online portal to keep board members and unit owners informed. Through the portal, residents can submit maintenance requests, pay assessments, and access important documents. Board members can view financial reports, project updates, and compliance records 24/7.
How often do you visit properties?
Our property managers conduct regularly scheduled site visits to assess building conditions, follow up on repairs, and communicate with vendors. We believe that proactive, in-person management is key to maintaining property value and resident satisfaction.
Do you assist with budgeting and financial reporting?
Yes. We prepare annual budgets, track income and expenses, manage reserve funds, and provide monthly financial statements to the board. Our reports are transparent, detailed, and accessible through our digital platform.
Can you help with rule enforcement and legal compliance?
Yes. We assist condo board members enforce community rules in a respectful and consistent manner, and ensure that the association is operating in compliance with the Illinois Condominium Property Act and applicable city ordinances. We also coordinate with legal counsel when needed.
What makes Hales different from other management companies?
Our strengths include:
- Proactive communication with both boards and residents
- Experienced and licensed property managers
- Extensive experience working with Chicago condominium associations
- A strong commitment to accountability, technology, and transparency
What is the process for transitioning to Hales Property Management?
Typically, we suggest a one-month transition period from your current management company. During this time, we will work diligently to ensure that all necessary documents, records, and files are obtained.
How do we request a proposal for management services?
Visit our Request for Proposal page to tell us about your association. Our team will review this information and get back to you within 1 business day to answer any questions, and provide a proposal for professional management tailored to your association.